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Frequently Asked
Questions

We are here to solve every small or significant
question you may have

Why should I Book with Vivestia?

Vivestia is a platform for booking luxury vacation rentals and hotels online, providing Virtual Tours to showcase each property in detail. This allows travelers to explore properties in detail, reducing the risk of online booking. Book your next vacation with confidence on Vivestia!

Live Chat with an Agent

Our Travel Agents are here for you. Please call us at 00 30 697 192 1706

How to View a Villa with 360 Virtual Tour?

1. Click on the virtual tour link or button to launch the tour. 2. Use your mouse or touch screen to navigate around the virtual tour, moving from room to room and looking in different directions. 3. Depending on the virtual tour software, you may also have options to zoom in or out, adjust the lighting, and explore additional features such as floor plans or detailed property information.

What is the ideal destination for Luxury Villas

Greece is an ideal destination for luxury villas, with diverse destinations for various types of holidays. Mykonos and Santorini offer glamour, Corfu and Zakynthos provide tranquility, while Athens, Crete, and the Peloponnese offer history.

Can people with disabilities book through Vivestia?

Vivestia is a booking platform that is accessible for people with disabilities. The platform's 100% Virtual Tours provide customers with a comprehensive understanding of the size and amenities of each listing, and its measurement tools can assist those with disabilities in measuring sizes across properties. Vivestia also offers a range of accommodations that cater to various accessibility needs.

How can I cancel my booking

To cancel a booking made through Vivestia, log into your account and access the booking details. Listings have their own cancellation policy, outlined in the booking confirmation email. Contact reservations@thevivestia.com for help with cancellation issues or questions.

Problem with your Booking ?

If you're having trouble with your booking, our team is here to help! Please don't hesitate to reach out to us through our customer support system , and we'll work with you to resolve any issues you may be experiencing.

How to create a 360 Virtual Tour for my property?

Vivestia's Sales Department can provide you with information on the tools and software you'll need to create a virtual tour, as well as advice on how to capture the best images and create an immersive viewing experience for your audience. They may also be able to connect you with professional photographers or virtual tour providers who can help you create a custom tour tailored to your specific needs. To get in touch with Vivestia's Sales Department, you can check their website for contact information, or reach out to their customer support team for assistance. They will be happy to help you get started on creating a stunning virtual tour for your property.

Can I book Villas for Digital Nomads?

You can book villas for digital nomads in Greece through Vivestia. The platform offers a variety of accommodations, including villas with high-speed internet, comfortable workspaces, and other amenities to suit the needs of remote workers.

What is the best time to visit Greece?

The summer months are ideal for visiting Greece, with warm weather and plenty of outdoor activities. However, Greece is an all-year-round destination, with mild winters and fewer crowds.
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